Message from President |
Noriaki KANO/ Matabee MAEDA |
3 |
|
Features〔Management Technology for Innovation/Improvement in Organization〕 |
Introduction |
Koji KOZUKI/ Yoshiro MITSUFUJI |
5 |
Innovation /Improvement in Organization and its Subjects |
Koji KOZUKI/ Yoshiro MITSUFUJI |
7 |
Management Technology for Strategic Business Planning -New Wave and Future Problem- |
Hiroshi OSADA |
14 |
Plan & Execution of CVS Business Strategy |
Satoru IWASAKI/ Yuji MACHIYA |
24 |
Organizational Reform and Business Process Reengineering in Supply Chain Management |
Masayuki ENOMOTO |
27 |
Management Technology for Policy Deployment and Sense-Values Sharing in the Stream of Reorganization |
Tadashi OHFUJI |
35 |
A New Style Movement by People and Team |
Yasuhiko AOKI/ Yukari ANDO |
42 |
Small Group Activities at Motorola |
Yoshihiko NAKAGAWA |
55 |
Implementation of Top Management Audit and the Importance of Business Planning |
Kaoru SHIMOYAMADA |
59 |
Effectual Internal Audit Process for Management |
Noriyoshi FUKUMARU |
64 |
|
Activity Report of Research Section |
Final Report: "Visionary Management in TQM" Case Study Team |
Yoji AKAO/ Kozo KOURA |
70 |
Reportage |
The 30th Annual Conference |
Tadoru YAMAMOTO |
74 |
The 14th Asia Quality Symposium 2000 Taipei |
Chang Yuan-Tsung |
86 |
The 77th Symposium |
Kei INAYOSHI |
90 |
The 79th Symposium |
Masanori KITAJIMA |
94 |
|
Topics |
The 79th Symposium Proceedings:
Keynote Address Lessons Learned About Quality Improvement in Health Care: The American Experience |
Donald M. BERWICK |
126 |
Plenary Address
Improving Patient Safety |
Donald M. BERWICK |
135 |
|
Contributed Paper |
Lifetime Estimation Based on Warranty Data without Date-of-sale Information -Cases Where Usage Time Distributions Are Known |
Lianhua WANG/ Kazuyuki SUZUKI |
148 |
A Study on the Method to Manage Design knowledge on Failures 〜The Acquisition of knowledge on Failures Based on Stress-Strength Model〜 |
Yasuhiko TAMURA/ Yoshinori UKA |
168 |
|
Applied Research |
Study on the Relationships between the Value Index and Consumer's will for a Product |
Satoru ABE/ Takeshi NAKAJO |
181 |
|
Survey and Field Study |
A Study on the Success Factors of Product Planning and Effectiveness of the Planning Methods |
Kazuhiko MARUYAMA/ Noriaki KANDA |
189 |