| Message from Vice-President |
Signs of New Wave of TQM and its Spread |
Atsushi Ohtaki |
3 |
| Features |
TQM Training to Attain Management Objectives |
 |
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On the Occasion of Publishing a Special Issue on "TQM Training to Attain Management Objectives" |
Ken-ichi Imazato |
4 |
|
A Proposal of the New SQC Internal Education for Management -The Development of "Science SQC" for Improving the Principle of TQM- |
Kakuro Amasaka |
6 |
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|
Takahiko Kosugi |
|
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|
Kiyoshi Maki |
|
|
Training Middle Management through Management Education by Top Management Leadership |
Masatoshi Iwasaki |
21 |
|
Training and TQM Education of Quality Management in TAKENAKA CORPORATION |
Junichi Jido |
22 |
|
|
Toshiyuki Mura |
|
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|
Norimitsu Takahashi |
|
|
The Education system of NTT DATA CORPORATION |
Shozo Iida |
33 |
|
Training of QC Circle Activities in Central Japan Railway Company |
Masahiko Tabuchi |
42 |
|
TQM Training Program in Kansai Electric Power Co. Inc. |
Kentaro Yasumoto |
50 |
| Activity Report of Research Section |
The Final Report of KANSEI Engineering Research Group |
Shin-ya Nagasawa |
55 |
| Reportage |
The 61st Technical Conference |
Michiteru Ono |
61 |
| Reportage |
The 72nd Symposium |
Shuji Iwata |
76 |
| Survey and Field Study |
On the Casual Relationship between Repurchase of Products and Customer Satisfaction |
Kazuhiko Maruyama |
85 |
|
|
Noriaki kanda |
|
| Applied Research |
The Study of 5-Leveled Steps to Provide and Realize Conditions of Conforming Products |
Kazuhiko Washitani |
98 |
| QC Salon |
Let's Propagate Quality Management to Medical Treatment Field |
Masao Umeda |
110 |
