Application of the PDCA Cycle Based on Correct Data and Correct Understanding
Yasushi NAGATA
3
Invited Article
Highly Reliable System Development Using FRAM
Hideki NOMOTO
4
Studies on Similarity Indices of Drug Packages and Drug Names
Masaomi KIMURA
10
Report of Special Interest Group
Management Technology Research Group Activity Report
Masaaki KANEKO
16
Way for Improvement, Development and Utilization of Quality Management〜Study on QMS Model of Small and Medium-sized Enterprises〜
Tatsuji SHIZAWA
18
Management Technology Subcommittee WG2 Research Purpose and Aim
Tsutomu KAWAHARA
19
The Concept of Audit Focusing on Clause 4 (Context of the organization) and Clause 6.1 (Actions to Address Risks and Opportunities) of the ISO 9001: 2015
Yoshikazu KAMEYAMA
20
A Study on Genuine Quality Management System Model for Sustained Business Success
Keisuke SUZUKI
21
Report of Special Interest Group
The Report of activities of “Service Excellence Division” and “Production Innovation Division” 7th Research Meeting for Knowledge Sharing
Kenichi NIIKURA
22
Report of Research Group
Proposal：Checklist Based on the practical Sustained Quality Management System―for the Sustainable Prevention of Injustice
Ryuzo KANEKO
24
Research Topics
Utility Evaluation of Global Recoding by Classification Performance of Discrimination Model
Natsuki SANO
30
Reportage
The 122nd Technical Conference
34
Contributed Paper
Effectiveness Analysis of Method for Competence Evaluation through Description of Cause-and-Effect Diagram in Clinical Laboratory Practice
Ryoko SHIMONO／ Rie AKINAGA／ Satoko TSURU
46
Quality Report
A Method for Behavior Observation in Order to Identify Latent Needs:
Effects of Narrowing Down the Behaviors to be Observed on Obtaining More Concrete Required Quality
